Legal
Version 0.4.0 · Last updated 2026-10-25
Philstar Marketing & Development Inc. (PMDI) values every user’s privacy and is committed to protecting the confidentiality, integrity, and availability of your personal data. This Privacy Policy explains how we collect, use, process, store, and protect your personal data when you use the Philview platform (comprising our official website and Android mobile application) or interact with our real estate development, marketing, events, and venue services.
As the personal information controller, PMDI determines the purposes and means of processing your data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
By using the Philview platform, submitting forms, corresponding with our representatives, or providing us with your personal information, you consent to our collection, use, processing, and retention of your personal data in accordance with this Privacy Policy. You confirm that you have read, understood, and agreed to be bound by these terms and relevant laws.
If you do not allow or agree with the collection, use, and processing of your personal information, kindly refrain from using the platform and/or contact us for any privacy-related concerns.
We collect information from our users at several different points on the Philview platform. This information may be collected through forms submitted on the website or app, correspondence with our representatives, inquiries, applications, or in the course of any transactions, agreements, or interactions with PMDI as part of our real estate development and marketing activities.
You, as the Information Provider, are responsible for ensuring that any data you submit to PMDI is accurate, complete, and up to date. We rely on the accuracy of the information you provide to fulfill our obligations and deliver services effectively. The specific categories of data collected include:
Before or at the time of collecting personal information, we identify the specific purposes for which data is gathered. We will collect and use personal information solely with the objective of fulfilling those specified purposes and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. These purposes include:
We process your personal data based on the following legal grounds:
When you chat with Philip, your messages are transmitted to Hugging Face (our AI service provider) to generate automated responses. If you are signed in, account-specific details required to answer your query (such as your balance, payment schedule, or appointments) are securely transmitted with your message.
Conversations are synchronized across the website and app: if you are signed in, your conversation with Philip is kept in your account and shared between the website and the Philview app. When you start a new conversation, the previous one is kept under Past conversations so you can reopen it, and you can delete any past conversation at any time. Messages older than 90 days are deleted automatically.
When you search for properties using an uploaded image, the photo is sent to our Hugging Face-powered image-matching service to find similar properties. Philview does not save the photo.
Philview’s database and files are securely hosted by Google Cloud in Singapore (asia-southeast1), entailing a cross-border transfer of data outside the Philippines. Hugging Face may process AI chat messages and search photos in other authorized global regions. All third-party providers maintain robust security measures aligned with industry standards.
We will only retain personal information as long as necessary for the fulfillment of those purposes specified or as required by law:
We safeguard the confidentiality, integrity, and availability of personal information by maintaining a combination of organizational, physical, and technical security measures based on generally accepted data privacy and information security standards. These include strict role-based access controls, encrypted network connections (SSL/TLS), and secure authentication handled through Firebase Authentication.
Under the Data Privacy Act of 2012, you have the right to be informed, to access your data, to object to its processing, to have it corrected, to have it erased or blocked, to receive a copy in a portable format, and to claim damages.
You can update your name, phone number, and profile photo yourself within the Philview platform. For anything else — including account deletion, which the app cannot yet perform automatically — please email us at inquiries@philstarmarketing.com.ph. If you are not satisfied with our response, you have the right to file a complaint with the National Privacy Commission (NPC) at privacy.gov.ph.
PMDI reserves the right to update or revise this privacy notice at any time and will provide a new privacy notice whenever there are substantial changes. The version number and “last updated” date at the top indicate which version applies.
For any questions about your data, privacy practices, or requests, please contact us at: